Privacy Policy
Effective Date: May 14, 2026
Adalyn Home Cleaning (“we,” “us,” or “our”) operates the website www.adalynscleaning.com. Your privacy is critically important to us. This policy explains how we collect, use, and protect your information, specifically regarding our mobile and SMS services.
1. Information We Collect
We collect personally identifiable information that you provide to us, including your name, email address, physical address for cleaning services, and phone number. We collect this information only insofar as is necessary to fulfill the purpose of your interaction with Adalyn Home Cleaning.
2. SMS and Mobile Communication (10DLC Compliance)
Adalyn Home Cleaning provides appointment reminders, service updates, and customer support via text messaging.
- Consent: By providing your mobile number and opting in through our booking forms, you consent to receive SMS messages from Adalyn Home Cleaning.
- Non-Sharing of Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Message Frequency: Message frequency varies based on your booking activity and inquiries.
- Pricing: Message and data rates may apply.
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP.
3. How We Use Your Information
We use your information to:
- Process and schedule your cleaning bookings.
- Send automated service reminders and arrival updates.
- Communicate regarding customer support requests.
- Process payments via our secure third-party processor (Stripe).
4. Protection of Information
Adalyn Home Cleaning discloses potentially personally-identifying information only to its employees and contractors who (i) need to know that information to provide cleaning services on our behalf, and (ii) have agreed not to disclose it to others. We will not rent or sell your information to anyone.
5. Third-Party Service Providers
We use trusted partners to facilitate our services:
- BookingKoala: For managing your account and schedules.
- Stripe: For secure payment processing.
- Twilio: For secure SMS and communication delivery.
6. Cookies and Tracking
We use “Cookies” and similar technologies to identify and track visitors and their website access preferences. You may set your browser to refuse cookies, though certain features of our website may not function properly without them.
7. Changes to this Policy
Adalyn Home Cleaning may change its Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us:
- Phone: (402) 885-4266
- Email: contact@adalynscleaning.com